FANY ILYAH RAMDHANI PASADJO

1901508354

Degree Strata 1

Program/Study Program Management

Faculty/School BBS Undergraduate Program

THESIS TITLE BUSINESS PROCESS ANALYSIS USING FRAMEWORK BUSINESS PROCESS IMPROVEMENT (BPI) METHODS TO MAINTAIN QUALITY AND SERVICE CONSISTENCY BETWEEN THE CENTER WITH BRANCHES IN MSME (CASE STUDY IN GADO-GADO SIRAM KARTINI KHAS JAWA TIMUR, BSD CITY)