MONA PARLINGGOMAN SIREGAR

1901725795
Degree Strata 2
Program/Study Program Information Systems Management
Faculty/School BINUS Graduate Program
Campus
THESIS TITLE ANALYSIS AND IMPLEMENTATION OF ITSM AT RALALI.COM SERVICES USING ISO 20000 IN SERVICE DELIVERY PROCESSESS IN IT DIVISION PT. RAKSASA LAJU LINTANG

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