BINUS @
Greater Jakarta
Bandung
Malang
BINUS Graduation
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Graduation
Wisuda 63
Avian Naufal
avian naufal
2001618062
Jenjang
Strata 1
Program
Business Management
Fakultas
BBS Undergraduate Program
Judul Skripsi
ANALYSIS OF THE EFFECT OF E-SERVICE QUALITY AND TRUST ON CUSTOMER SATISFACTION AND ITS IMPACT ON EXPEDITION COMPANY CUSTOMER LOYALTY IN THE BEKASI AREA
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