REGINA ZAHIRA FITRIANI

2001618756

Degree Strata 1

Program/Study Program International Marketing

Faculty/School BBS Undergraduate Program

Campus

THESIS TITLE THE PERCEIVED VALUE AND SERVICE QUALITY AS WELL AS ITS IMPACT ON THE QUALITY OF CUSTOMER LOYALTY CRM TOWARDS PT SINARMAS HANA FINANCE 2019 CUSTOMERS (CASE STUDIES ON BINA NUSANTARA UNIVERSITY STUDENTS)