WAHYU AJI SUMARKO

Degree Strata 2

Program/Study Program MM (Management)

Faculty/School BINUS Business School Master Program

GPA 3.81

Achievement Terbaik

THESIS TITLE A GAP ANALYSIS OF SERVICE QALITY IN THE FERRY TRANSPORTATION BUSINESS AT THE FERRY TERMINAL OF THE EXECUTIVE TERMINAL AND THE MERAK-BAKAUHENI FERRY EXPRESS