AMARTYA ENNO SANTOSO

2101674013
Degree Strata 1
Program/Study Program Management
Faculty/School BBS Undergraduate Program
THESIS TITLE THE EFFECT OF E-SERVICE QUALITY AND E-CUSTOMER SATISFACTION TOWARDS CONSUMER E-LOYALTY IN E-COMMERCE WITH COVID-19 PANDEMIC AS MODERATING VARIABLE (CASE STUDY : PT SHOPEE INDONESIA)
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