OCTAVIANUS BRYAN MARCELLO

2101688662

Degree Strata 1

Program/Study Program Management

Faculty/School BBS Undergraduate Program

THESIS TITLE THE IMPACT OF PRODUCT DEVELOPMENT ON HEALTH SERVICES APPLICATIONS ON CUSTOMER SATISFACTION MEDIATED BY DECISION OF USE DURING THE PANDEMIC PERIOD OF COVID-19 IN COMMUNITY USERS OF HEALTH SERVICES APPLICATIONS IN DKI JAKARTA