CRYSTALYCA SANDRA

2101689356

Degree Strata 1

Program/Study Program Business Management

Faculty/School BBS Undergraduate Program

THESIS TITLE BRAND IMAGE AND SERVICE QUALITY TO CUSTOMER SATISFACTION INTERVENED BY SERVICE QUALITY (CASE STUDY AT COFFEE SHOP IN GRAND GALAXY JL. BOULEVARD RAYA BLOK RGA TO BLOK RGG, SOUTH BEKASI)