REGYTA KARNIA

2101706425
Degree Strata 1
Program/Study Program Industrial Engineering
Faculty/School Faculty of Engineering
THESIS TITLE DIGITALIZED PROPOSAL DESIGN FOR SUBSCRIPTION AND INVESTMENT REDEMPTION PRODUCT AT PT. BANK RAKYAT INDONESIA (PERSERO) TBK. WHICH METHODS USED ARE CUSTOMER JOURNEY MAPPING, SERVICE BLUEPRINT, AND QUALITY FUNCTION DEPLOYMENT

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