BINUS @
Greater Jakarta
Bandung
Malang
BINUS Graduation
More
Graduation
Wisuda 63
TEGUH SUGIYONO
TEGUH SUGIYONO
2101958301
Degree
Strata 2
Program/Study Program
Information Systems Management
Faculty/School
BINUS Graduate Program
THESIS TITLE
THE EFFECT CRM (CUSTOMER RELATIONSHIP MANAGEMENT) FOR CUSTOMER SATISFACTION AND LOYALTY OF PARTICIPANT BPJS KESEHATAN IN BRANCH OFFICE CENTRAL JAKARTA