WINONA REVA AULIANDA

2201737993
Degree Strata 1
Program/Study Program Industrial Engineering
Faculty/School Faculty of Engineering
Campus BINUS
@ Kemanggisan Campus
THESIS TITLE PARAMETER OF FREIGHT FORWARDER SERVICE QUALITY IMPROVEMENT AND DIGITALIZATION OF THE COMPLAINT HANDLING PROCESS IN PT. SAMUDERA INDONESIA LOGISTIK KARGO

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