SALSA MELLYNIA RAMADANI

2201802102

Degree Strata 1

Program/Study Program International Marketing

Faculty/School BBS Undergraduate Program

THESIS TITLE TESTING CUSTOMER SATISFACTION AS AN INTERVENING VARIABLE IN THE RELATIONSHIP BETWEEN THE EFFECT OF PRODUCT QUALITY AND SERVICE QUALITY ON REPURCHASE INTENTION ( CASE STUDY ON MILLENNIAL AND GENERATION Z CONSUMERS BIDEN WATCH)