ROIHAN ZAKI FADIL MAUWA

2201812173

Degree Strata 1

Program/Study Program Management

Faculty/School BBS Undergraduate Program

THESIS TITLE THE EFFECT OF BRAND IMAGE, AFTER SALES SERVICE, AND LOYALTY PROGRAM ON CUSTOMER SATISFACTION OF PT. ASTRA INTERNATIONAL TBK - TOYOTA SALES OPERATION ON RESEARCH ON AUTO2000 BRANCH KAPUK