SALMA ELISA MANDEY PROBOSAWITRO

Degree Strata 1

Program/Study Program Information Systems SOCCA

Faculty/School School of Computing and Creative Arts

GPA 3.95

Achievement Summa Cum Laude

THESIS TITLE ANALYSIS OF THE EFFECT OF USER EXPERIENCE ON USER SATISFACTION AND CUSTOMER LOYALTY ON NETFLIX (ONLINE MOVIE STREAMING PLATFORM) IN JAKARTA