MUHAMMAD DICKY DARISMA

2201837926

Degree Strata 1

Program/Study Program Business Management (PJJ)

Faculty/School BINUS Online Learning

Campus BULC Palembang

THESIS TITLE THE EFFECT OF SELF-EFFICACY AND CUSTOMER SATISFACTION OF PT. PLN (PERSERO) UP3 PALEMBANG CUSTOMER IN ENCOURAGING USING PLN MOBILE