ZARA ZANTIKA AYUSTIN HANA PRATIWI

2201838456

Degree Strata 1

Program/Study Program Management

Faculty/School BBS Undergraduate Program

Campus

THESIS TITLE THE INFLUENCE OF TOTAL QUALITY MANAGEMENT AND WORK ENVIRONMENT IMPROVEMENT ON THE QUALITY OF SERVICES IN GEOTECHNICAL AND STRUCTURAL MONITORING SERVICES DURING THE COVID-19 PANDEMIC (CASE STUDY: PT. CAHAYA INDO PRIMA)