YOGA NEVADA TARIGAN

2201848785

Degree Strata 1

Program/Study Program Management

Faculty/School BBS Undergraduate Program

THESIS TITLE THE INFLUENCE OF TOTAL QUALITY MANAGEMENT AND WORK ENVIRONMENT IMPROVEMENT ON THE QUALITY OF SERVICES IN GEOTECHNICAL AND STRUCTURAL MONITORING SERVICES DURING THE COVID-19 PANDEMIC (CASE STUDY: PT. CAHAYA INDO PRIMA)