ARIYA WINDU ADJI

2301946045
Degree Strata 1
Program/Study Program Industrial Engineering
Faculty/School Faculty of Engineering
Campus BINUS
@ Kemanggisan Campus
THESIS TITLE PROPOSED TO INCREASE CUSTOMER SATISFACTION WITH RESPECT QUALITY OF SERVICE OF PT INTI JAKARAYA BY USING CUSTOMER SATISFACTION INDEX (CSI) AND IMPORTANCE PERFORMANCE ANALYSIS (IPA)

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