ega karina pulungan

2301949255
Jenjang Strata 1
Program Business Management
Fakultas BBS Undergraduate Program
Judul Skripsi THE EFFECT OF SERVICE QUALITY AND SERVICE INNOVATION ON CUSTOMER SATISFACTION WITH CUSTOMER VALUE CREATION, BRAND EQUITY, AND CUSTOMER TRUST AS MEDIATING VARIABLES (CASE STUDY: SOEKARNO-HATTA INTERNATIONAL AIRPORT)
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