ALDA MEIDINTA PUTRI

2301968424

Degree Strata 1

Program/Study Program Business Management (PJJ)

Faculty/School BINUS Online Learning

THESIS TITLE CUSTOMER SATISFACTION ANALYSIS THROUGH TAISERQ DIMENSIONS AT PT ANGKASA PURA II (PERSERO) SOEKARNO-HATTA INTERNATIONAL AIRPORT BRANCH TERMINAL 3 USING THE IPA-KANO METHOD