DANI PUTRA RACHMAN AKBAR

2301982965
Degree Strata 2
Program/Study Program Master of Information Systems Management
Faculty/School Graduate Program
Campus BINUS
@ Kemanggisan Campus
THESIS TITLE IMPLEMENTATION OF ITIL V4 IN IMPROVING THE QUALITY OF IT SERVICES FOR IT HELPDESK AND IT END USER COMPUTING DIVISION AT XYZ COMPANY

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