ILYASA PUNJUNG WICAKSONO

2401984145

Degree Strata 1

Program/Study Program Business Management (PJJ)

Faculty/School BINUS Online Learning

THESIS TITLE THE EFFECT OF CUSTOMER PARTICIPATION, COMMITMENT, INVOLVEMENT, AND SOCIAL MEDIA INTERACTIONS ON CUSTOMER ENGAGEMENT AND ITS IMPACT ON THE LOYALTY OF FOOD AND BEVERAGES SMES IN SIDOARJO