AULIYA SAVIRANTI

2402207020
Degree Strata 2
Program/Study Program MM (Management)
Faculty/School BINUS Business School Master Program
Campus BINUS
@ Senayan Campus
THESIS TITLE THE EFFECT OF SERVICE RECOVERY ON CUSTOMER SATISFACTION AND CUSTOMER TRUST AND ITS IMPACT ON CUSTOMER LOYALTY: A CASE STUDY ON BANK SYARIAH INDONESIA

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