NICHOLAS GENESIUS

2440029214

Degree Strata 1

Program/Study Program International Business Management

Faculty/School BBS Undergraduate Program

THESIS TITLE ANALYSIS OF THE EFFECT OF SERVICE QUALITY, INFORMATION QUALITY AND CUSTOMER TRUST ON CUSTOMER SATISFACTION IN USING TRANSPORTATION SERVICES THROUGH ONLINE APPLICATION (CASE STUDY IN USING LAND TRANSPORTATION SERVICES IN JABODETABEK)