BINUS @
Greater Jakarta
Bandung
Malang
BINUS Graduation
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Graduation
Wisuda 70
RENDY PRAMUDYA ZAHRAN
RENDY PRAMUDYA ZAHRAN
2440034290
Degree
Strata 1
Program/Study Program
Computer Science
Faculty/School
School of Computer Science
THESIS TITLE
Development of Omnichannel CRM Application with Ticketing Automation to Increase Business Operational Productivity and Customer Engagement in Micro, Small and Medium Enterprises (MSMEs)