BINUS @
Greater Jakarta
Bandung
Malang
BINUS Graduation
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Graduation
Wisuda 70
REX CAMERON
REX CAMERON
2440055420
Degree
Strata 1
Program/Study Program
Global Business Marketing
Faculty/School
BBS Undergraduate Program
THESIS TITLE
THE INFLUENCE OF TRUST AND SERVICE QUALITY ON ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT (E-CRM) MEDIATED BY CUSTOMER SATISFACTION ON AUTO2000 PLUIT CUSTOMER