ACHMAD ARSYI ABDURRAHMAN

2440078115
Degree Strata 1
Program/Study Program Information Systems
Faculty/School School of Information Systems
Campus BINUS
@ Kemanggisan Campus
THESIS TITLE ANALYSIS OF CUSTOMER RELATIONSHIP MANAGEMENT USABILITY IN E-COMMERCE AND RETAIL BUSINESSES (E.G.TOKOPEDIA, SHOPEE) TO INCREASE CUSTOMER LOYALTY.

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