FAIRUZ HABIEBIE

2440085505

Degree Strata 1

Program/Study Program Industrial Engineering

THESIS TITLE DESIGN IMPROVEMENT PLANNING OF SALES APPLICATION TO INCREASE SALES BUSINESS PROCESS EFFICIENCY USING FAILURE MODE AND EFFECTS ANALYSIS (FMEA), QUALITY FUNCTION DEPLOYMENT (QFD), AND USABILITY SCALE (SUS) SYSTEM AT PT. ANEKA TAMBANG TBK.