REYHAN PRIMANANDA

2440088053

Degree Strata 1

Program/Study Program Business Management

Faculty/School BBS Undergraduate Program

THESIS TITLE THE EFFECT OF BRAND TRUST, CUSTOMER EXPERIENCE AND CUSTOMER ENGAGEMENT ON CUSTOMER RETENTION AT PT TELKOMUNIKASI SELULER (CASE STUDY: TELKOMSEL CUSTOMERS AREA 2 JABOTABEK JABAR)