OKTA PUTRI DWI RANTINI

2440126190

Degree Strata 1

Program/Study Program Business Management (PJJ)

Faculty/School BINUS Online Learning

Campus BULC Palembang

THESIS TITLE THE EFFECT OF ARTIFICIAL INTELLIGENCE (AI) SERVICE QUALITY AND HUMAN SERVICE QUALITY ON CUSTOMER LOYALTY MEDIATED BY CUSTOMER SATISFACTION IN E-COMMERCE IN INDONESIA