BINUS @
Greater Jakarta
Bandung
Malang
BINUS Graduation
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Graduation
Wisuda 72
ADRIAN MUFTI HANAFI
ADRIAN MUFTI HANAFI
2501975034
Degree
Strata 1
Program/Study Program
Creativepreneurship (Bandung Campus)
Faculty/School
BBS Undergraduate Program
THESIS TITLE
THE EFFECT OF SERVICE INNOVATION AND SERVICE QUALITY ON GOPAY USER SATISFICATION AND LOYALTY: A CASE OF GENERATION Z