DWI CAHAYA DHARMA

Degree Strata 1

Program/Study Program Information Systems (PJJ)

Faculty/School BINUS Online Learning

GPA 3.98

Achievement Summa Cum Laude, Wisudawan Terbaik

THESIS TITLE LEVERAGING INDOBERT-BILSTM FOR SENTIMENT ANALYSIS IN DIGITAL REVIEWS: A STRATEGIC APPROACH TO SERVICE QUALITY IMPROVEMENT IN BRILINK SERVICES AT BANK RAKYAT INDONESIA