GILANG ABI MAHATMA

2502120121

Degree Strata 1

Program/Study Program Industrial Engineering (PJJ)

Faculty/School BINUS Online Learning

THESIS TITLE ANALYSIS OF NETWORK MAINTENANCE QUALITY ON SAIDI AND SAIFI REDUCTION AT PT. PLN (PERSERO) UP3 KENDARI USING SERVICE QUALITY METHOD AND IMPORTANCE PERFORMANCE ANALYSIS (IPA)