YASIRWAN UYUN ABDA'U

2502153826

Degree Strata 1

Program/Study Program Business Management (PJJ)

Faculty/School BINUS Online Learning

Campus BULC Malang

THESIS TITLE THE INFLUENCE OF E-SERVICE QUALITY ON CUSTOMER SATISFACTION AND LOYALTY WITH TRUST AND WEB DESIGN AS MODERATION VARIABLES IN THE AREAS OF JAVA, SOUTH KALIMANTAN AND PALEMBANG