BINUS @
Greater Jakarta
Bandung
Malang
BINUS Graduation
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Graduation
Wisuda 70
STEPHANIE OKTAVIA
STEPHANIE OKTAVIA
2502155516
Degree
Strata 1
Program/Study Program
Business Management (PJJ)
Faculty/School
BINUS Online Learning
THESIS TITLE
ANALYSIS OF THE EFFECT OF SERVICE QUALITY, BRAND IMAGE AND CUSTOMER SATISFACTION IN INCREASING CUSTOMER LOYALTY AT HOTEL SCHLOSS ELMAU