BINUS @
Greater Jakarta
Bandung
Malang
BINUS Graduation
More
Graduation
Wisuda 76
CHERYL PRICILLA MARTHEO
CHERYL PRICILLA MARTHEO
2602079086
Degree
Diploma 4
Program/Study Program
Hotel Management
Faculty/School
Faculty of Digital Communication and Hotel & Tourism
Campus
BINUS
@ Kemanggisan Campus
THESIS TITLE
THE INFLUENCE OF PERSONALIZED SERVICE BY FRONT OFFICE STAFF ON GUEST SATISFACTION: A CONTENT ANALYSIS OF FOUR SEASONS HOTEL JAKARTA