BINUS @
Greater Jakarta
Bandung
Malang
BINUS Graduation
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Graduation
Wisuda 76
CAROLLINE SUTIONO
CAROLLINE SUTIONO
2602107322
Degree
Diploma 4
Program/Study Program
Hotel Management
Faculty/School
Faculty of Digital Communication and Hotel & Tourism
Campus
BINUS
@ Kemanggisan Campus
THESIS TITLE
ENHANCING USER EXPERIENCE THROUGH TECHNOLOGY ADOPTION AND SERVICE EFFICIENCY: A SERVICE DESIGN PERSPECTIVE IN ONLINE-TO-OFFLINE FOOD AND BEVERAGE RETAIL