MATIUS CHRISTO WIRAYUDHA PRAMUHARJANTO

2602134834

Degree Strata 1

Program/Study Program International Business Management

Faculty/School BINUS Business School Undergraduate Program

THESIS TITLE ANALYSIS OF VOCATIONAL TRAINING PROGRAM AS A GLOBAL MARKETING STRATEGY: THE INFLUENCE OF CUSTOMER SERVICE QUALITY AND RELATIONSHIP MARKETING ON CUSTOMER CITIZENSHIP BEHAVIOR THROUGH CUSTOMER ENGAGEMENT