afifah hidayatul hanifah

2602263881
Jenjang Strata 1
Program Business Management (PJJ)
Fakultas BINUS Online Learning
GPA 3.94
Achievement Summa Cum Laude
Judul Skripsi THE INFLUENCE OF SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT ON BRAND TRUST AND CUSTOMER ENGAGEMENT AND ITS IMPACT ON CUSTOMER LOYALTY, SATISFACTION, AND RETENTION IN THE CONSULTANT SERVICES INDUSTRY
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