MARIA ARIANA PUTRI

2602263950

Degree Strata 1

Program/Study Program Business Management (PJJ)

Faculty/School BINUS Online Learning

THESIS TITLE THE INFLUENCE OF E-SERVICE QUALITY AND E-TRUST ON E-SATISFACTION AND E-LOYALTY AMONG USERS OF DIGITAL-BASED MEDICAL CHECK-UP SERVICES AT PT BUNDA IKA MEDICA