PUSPITA ANDRIANITA

Degree Strata 1

Program/Study Program Business Management (PJJ)

Faculty/School BINUS Online Learning

GPA 3.93

Achievement Summa Cum Laude

THESIS TITLE THE INFLUENCE OF CUSTOMER ORIENTATION, SERVICE QUALITY, AND CUSTOMER SATISFACTION ON CUSTOMER LOYALTY IN MOTORCYCLE CREDIT (KSM) AT PT BANK CENTRAL ASIA TBK KCP ARUNDINA CIBUBUR