BINUS @
Greater Jakarta
Bandung
Malang
BINUS Graduation
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Graduation
Wisuda 72
GALIH PRANASETYA
GALIH PRANASETYA
2602331756
Degree
Strata 1
Program/Study Program
Industrial Engineering (PJJ)
Faculty/School
BINUS Online Learning
THESIS TITLE
ANALYSIS OF PGN RESIDENTIAL CUSTOMER COMPLAINTS USING THE DMAIC METHOD AND PROPOSED SOLUTIONS