MUHAMMAD NAUFAL RINALDI

Degree Strata 1

Program/Study Program Information Systems (PJJ)

Faculty/School BINUS Online Learning

Campus BULC Malang

GPA 3.94

Achievement Summa Cum Laude

THESIS TITLE UI/UX DESIGN OF VOICE OF CUSTOMER APPLICATION TO INCREASE CUSTOMER SATISFACTION USING DESIGN THINKING METHOD (CASE STUDY PT BANK PEMBANGUNAN DAERAH JAWA TIMUR SYARIAH BRANCH SIDOARJO TBK)