BHIMA ADITYA BUDIMAN

2702463162

Degree Strata 1

Program/Study Program Information Systems (PJJ)

Faculty/School BINUS Online Learning

Campus BULC Malang

THESIS TITLE A HYBRID BIG DATA-BI FRAMEWORK FOR MONITORING MULTI-CHANNEL CONTACT CENTERS IN THE PUBLIC SECTOR: A CASE STUDY OF THE INDONESIA NATIONAL SINGLE WINDOW