YUSUF SETYOKO

2702466441

Degree Strata 1

Program/Study Program Online Learning - Industrial Engineering

Faculty/School BINUS Online Learning

Campus BULC Semarang

THESIS TITLE IMPROVING THE OPERATIONAL EFFICIENCY OF VEHICLE RISK SURVEY USING BUSINESS PROCESS MAPPING AND FMEA METHODS AT PT ZURICH ASURANSI INDONESIA YOGYAKARTA BRANCH