MARIA BUNGA ROSARI

Degree Strata 1

Program/Study Program Business Management

Faculty/School BBS Undergraduate Program

GPA 3.93

Achievement Summa Cum Laude

THESIS TITLE THE INFLUENCE OF WEBSITE DESIGN, RELIABILITY, AND PERCEIVED EASE OF USE ON CUSTOMER E-TRUST AND ITS IMPACT ON CUSTOMER E-RETENTION IN E-COMMERCE PLATFORMS